LIVE WEBINAR: Setting Your Culture Up For Success
Wednesday, April 26, 2023 at 11:00am MDT
In this second webinar of the Climbing Gym Management Series, we’ll dive into business culture. Defining your brand and operationalizing your business values can be challenging but is a key factor in differentiation and success. In this webinar with Gavin Heverly of Rise Above Consulting we break down the process:
- What is culture? And why it is so critical to being competitive and to retaining both customers and staff. Answer: values plus behavior
- Ways to determine a business’s values and principles
- Tactics to operationalize your business’s values
- How to drive high-performance business culture
Staff of CBJ Member Businesses Are Invited
This live webinar is offered as a FREE member benefit to staff of CBJ member businesses at Biz, Plus or Premium levels. Each staff member must RSVP, although managers can RSVP for multiple staff. The on-demand video recordings will be available to staff at Plus or Premium member businesses after they are posted.
Not a member yet? No problem, RSVP and be sure to enroll 48hrs before each webinar:
Not ready to become a member? We are also offering these sessions “a la carte” for $59. If you choose to become a Plus or Premium member, we will credit the $59 payment towards your membership. Plus memberships are $500/yr or $50/mo and Premium memberships are $1500/yr or $150/mo, and you can enroll at the links above.
About the Climbing Gym Management Series
Launching, managing and growing a climbing gym is no easy task. The industry is still very young, and opportunities to learn these skills are few and far between.
That is why CBJ is excited to bring you our new Climbing Gym Management Series in partnership with Gavin Heverly of Rise Above Consulting. Gavin brings decades of experience with both small single facilities and large multi-market chains.
Our goal with this series is to empower prospective and current climbing gym owners and managers by shedding light on and sharing tips on topics important to you.
Missed our first webinar?
The recording of Launching Your First Climbing Gym is available to staff of Plus and Premium member businesses, or for $59 individually.
In the next webinars, the Series will dive into other climbing gym management essentials:
- Hiring and Retaining Your All-Star Team – Tue May 23 at 11am MDT
- Building Trust With Your Customer Service – Wed Jun 28 at 11am MDT
- Sales Planning to Launch Strong and Grow Steadily
- Designing Your Offering of Programs and Classes
- Managing Your Business and Customer Risks
- And more
Climbing Business Journal is an independent news outlet dedicated to covering the indoor climbing industry. Here you will find the latest coverage of climbing industry news, gym developments, industry best practices, risk management, climbing competitions, youth coaching and routesetting. Have an article idea? CBJ loves to hear from readers like you!