Triangle Owners Awarded for Growth and Innovation

Triangle owners Joel Greybeal and Andrew Kratz
Triangle owners Joel Graybeal and Andrew Kratz
Andrew Kratz and Joel Graybeal, owners of the Triangle Rock Club, have been named the 2014 Small Business Administration’s North Carolina Small Business Persons of the Year. The SBA bases the award on a company’s “staying power” and includes factors such as employee growth, innovation of services or products, a substantiated history and community project efforts. Those community efforts come in the form of raising more than $100,000 for the Durham Ronald McDonald House through its a fund raising event called the Climbathon, where teams of climbers climbed overnight from 8pm until 8am the next day. Teams were awarded prizes for raising the most money and the most ascents. TRC also works with Big Brothers Big Sisters and gives in-kind donations to public and private schools, among other community efforts. Triangle’s revenue has grown from $330,000 in 2009 to $1.5 million in 2013. The gym now has 53 employees across two locations in North Carolina. Graybeal told the News Observer that they are in the process of adding 17,000 square feet of climbing space to their 9,000 square foot Morrisville facility. Their 13,000 square foot North Raleigh location opened last September. Graybeal also hopes to eventually open another gym in the area around Raleigh known as the Triangle (Raleigh, Durham and Chapel Hill). “We are actively pursuing a Chapel Hill or Durham location,” Graybeal told the Observer. “My goal is to really start that project this year, and depending on whether it’s ground-up (construction) or a modification (to an existing building) will determine the overall time frame.” Three funding rounds have already garnered the company $5.5 million in expansion funds. According to BizJournals.com TRC received SBA assistance through the SBA 504 and 7(a) loan program. Funding for their first location came from local banks, as well as $775,000 through Self-Help Ventures Fund and VantageSouth Bank. In January 2014, TRC closed on a third 504 Loan for $2.4 million from Business Expansion Funding Corporation (BEFCOR) and VantageSouth. TRC used these funds to purchase their second facility which is in North Raleigh. Graybeal added “we would not have been able to grow our business at the pace we have without the great lending terms we have gotten through the three rounds of SBA financing to purchase real estate and equipment.” The TRC team has had to work hard to achieve this growth. From the SBA:
TRC has faced its share of challenges during the firm’s ascent. When scouting for the second location, there were already two parties vying for the space. Knowing it was crucial to their growth plan, Kratz and Graybeal quickly mapped out a strategy to educate the landlord on the strength and reputation of their company and promptly entered into negotiations for a lease-to-own option for the space. The pair opened the new facility within 5 ½ months of signing the lease.
When Bizjournals.com asked about the company’s growth, Graybeal says he lacks a reference point for measurement. “We have no idea how fast anyone else is running the race, so we have no idea how much faster we are running,” Graybeal said. “There’s nothing else like this around here. We have relationships with our peers around the country, but we don’t compare ourselves to others. The only relevant comparison is how we’re doing relevant to our potential.” In 2013 TRC won the “Steady Growth and Profitability Award” from the Greater Raleigh Chamber of Commerce. Later this month CBJ will have an exclusive article from Joel Graybeal, a former mortgage banker, on ways for climbing gym developers to have better success at obtaining SBA and traditional bank loans.

Elevating Proper Falling Technique

rr-fall-composize Improvements in the safety of padded flooring systems have greatly reduced the prevalence of bouldering accidents at indoor climbing facilities, yet falls in the bouldering area remain one of the primary sources of bodily injuries in climbing gyms. While some of these injuries are a result of risky behavior or poor choices, there are a sizable number that are a direct result of climbers not knowing how to fall properly. These preventable accidents are the target of required fall training used by at least two facilities in America. One of those facilities, Rocks and Ropes in Tucson, Arizona introduced a Gymnastic Fall Orientation (GFO) in 2012 when they opened their second location, a bouldering-only facility. Luke Bertelsen, General Manager of Rocks and Ropes, said in an email interview, “The orientation includes a review of our facility rules, safe bouldering protocol (do’s and don’ts of where you may sit or stand when you are not climbing), and a very hands-on fall orientation where we explain and demonstrate proper fall technique for our facility with our flooring system.”
Rocks & Ropes route tags
Rocks & Ropes route tags
During the GFO staff demonstrate proper falling technique, and then observe and provide feedback as participants practice falling. Staff also provide an orientation to the gym’s rating system, which includes not only a v-grade for difficulty, but one of three fall ability ratings: Everyone, Trained, and Highball. Rocks and Ropes’ owner, Jason Mullins, told CBJ that the idea of requiring a fall orientation was born out of a conversation with Timmy Fairfield and Ernest Coletta, from Futurist Climbing, who installed the padded flooring system at the BLOC. At first Mullins didn’t think the idea would fly with the climbing community. “I thought it was going to be a tough sell, but after development and putting it into place it made perfect sense,” said Mullins. Bertelsen feels that the system makes sense because many climbers don’t recognize the importance of proper falling technique, and haven’t developed that skill along with their climbing technique. “It is easy to recognize right off the bat that most people’s climbing ability far outweighs their ability to fall properly. As climbers I think we take it for granted the coordination required to fall safely, so we can get back up and climb again,” Bertelsen said. Rocks and Ropes requires all climbers that enter the facility for the first time to take the orientation, for which they charge $12. When they introduced this new policy they did receive some pushback from the community, but overall it has been a success. “Initially we encountered quite a bit of resistance. We have since had some of those folks come back to us and tell us that they had no idea how much it would help them save their knees, back, etc,” Bertelsen said. However he added, “From time to time we still have people that think it is totally useless, but that will likely always exist.”

New Vegas Bouldering Gym

Press Release: OldRock, Inc., has signed a lease in Las Vegas to develop an all-bouldering climbing gym. The facility is located on Valley View Boulevard, only minutes from the I-15 and Russell Rd. and from the I-215 and Decatur. The new gym will be called The Refuge Climbing Center.  The climbing wall design is already complete, and engineering should be done by mid-April.  Construction of this 11,000 sq. ft. facility is planned to commence in July, and the grand opening is scheduled for this fall. Louie Anderson, the wall’s designer, will build the walls. Jeff Clapp, one of Rockreation’s founders, is project manager on the facility development, and Cody Hidler from Rockreation, Salt Lake City, will run the gym. Clapp and Hidler, who have worked together for seven years, have established the goal of providing a great place to train, socialize, and get fit, and are committed to a culture where climbers of all abilities are part of the community.

The Do’s and Don’ts of Comp Sponsorship

raffle-table
Photo: gearx.com
In the upcoming USAC competition season there will be 150 local comps, and each host facility will be looking to provide fun and valuable prizes for the climbers and spectators. But where does all that swag come from and what’s the best way to get it? In CBJ’s continuing series on helping climbing gyms host better competitions, we take a look at how gyms can get sponsorships, the right way.

It’s Not Free Stuff, It’s a Partnership

Asking companies to sponsor your comp may feel a bit like begging. But it should be more like entering a business partnership than asking for a handout. A sponsorship needs to be beneficial to both parties, which means that each party receives a direct or indirect benefit from the arrangement. The first step to a successful sponsorship is to define what each sponsor will receive in return for their support. Here are are a few key questions you should be able to answer before contacting a potential sponsor:
  • How many people will be exposed to the sponsor? This includes all the competitors, spectators and volunteers at the event plus all the people that will exposed to the comp’s marketing campaign.
  • Who will be attending the event? Provide as many specifics as you can about their location and demographics.
  • How will the sponsor’s brand be promoted? Where will their logo be displayed? Will they be promoted on social media? Will they receive special mention during the comp? How will their product be displayed at the event?
  • Will they receive any direct benefits, such as an agreement to purchase a specific amount of their product in the future?
Less can also mean more for your event. Chose between 6 – 10 companies so that each brand can have a real and meaningful presence during the event, and won’t feel that their brand is being drowned out by the other sponsors.
La Sportiva prize pack
La Sportiva prize pack

Leverage Retail Relationships

The next step is to decide which companies you are going to approach for sponsorship. The best place to start is with brands that you already do business with, since maintaining and growing that business relationship will be a factor in their decision to sponsor your event. Josh Helke from Organic Climbing, a manufacturer of bouldering crash pads, told CBJ that the best way to find sponsors is to approach the companies you already have a retail relationship with. “Once you have a history of purchasing from a company they will likely help with some prizes for your events,” said Helke. “Its tough for many companies to supply free items when you do not support their company through your retail shop.” Even if you do not have a pro shop you still have opportunities to establish partnerships with companies that provide your rental shoes and harness. Also don’t forget about the companies from which you buy rope and climbing holds; they may be especially eager to expose their brands since their products do not have prominent logos.

Local Connection

Swaggtastic
Swaggtastic
Another good option is to is to team up with local businesses that want to expose their brands to the climber demographic. Working with a local gear shop is a win-win for both your gym and the shop. Gear shops and climbing gyms share customers but are not competitors; the shop gets the exposure to the local climbing community and your gym will get goods or gift cards that will be sure to please the crowd. However, don’t limit yourself to climbing companies. Look to small companies in your area that are looking to get their brand in front of new customers. Restaurants may not be able to give you free gear but they can provide gift certificates to be raffled off or help provide lunch to your volunteers. Look for other opportunities to team up with local businesses like coffee shops, breweries, movie theaters, yoga studios and even alternative health providers and mortgage brokers that are looking to reach your audience. One important rule: make sure you are not signing up two companies that are competitors. This is a serious no-no and companies hate having their logo next to their competitor’s logo. If you’ve asked two similar companies to sponsor your event and they both say yes, do not necessarily pick the one that will give you the most stuff — chose a sponsor that will be the best long term partner.

Top Three Do’s and Don’ts of Sponsorship

DO

  • Do send a clear explanation for how you will provide meaningful exposure for the sponsor’s product or brand.
  • Do send polite reminders to sponsors about 2 weeks before your event if you have not received the agreed items.
  • Do send post-event thank you’s to all sponsors and include a brief recap of the event.

DO NOT

  • Do not request specific items unless you have a previous relationship with the company.
  • Do not complain about the prizes you have received, that’s a guaranteed way to kill any future sponsorship deals.
  • Do not let volunteers or employees take prizes that were intended for event participants (and never sell donated products).