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    SANTA ANA COMMUNITY COORDINATOR

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    Website Sender One Climbing

    sendwithus

    Overview:

    A Community Coordinator is someone who is passionate about organizing and executing events, and building a stronger & more diverse community at Sender One. A Community Coordinator embodies the Sender One core values, is proactive, self-motivated, solution driven, and delivers outstanding customer experiences to guests, members, brand partners, and collaborators.

    Responsibilities:

    • Plan and facilitate gym community events that align with the Events & Programs Yearly Calendar;
    • Manage the Sender One gym specific social media channel(s);This responsibility will require you to use your cell phone. You will be reimbursed a set cell phone usage credit each paycheck;
    • Maintain the brand image within the gym, including ensuring promotional material is up to date and well presented around the gym;
    • Coordinate with Events & Community Programs Manager and all gym departments to ensure clear cross-department communication;
    • Collaborate with Community Programs Manager & Gym Manager on community events and community program initiatives;
    • Act as Bouldering League Commissioner;
    • Submit Marketing requests and create community event creatives;
    • Promote and enhance company reputation by providing a professional and effective work ethic;
    • Represent Sender One at local outreach events, community events, or large scale in-house events;
    • Perform a range of administrative support duties through Rock Gym Pro (RGP), G-Suite, WordPress, and Canva;
    • Work Customer Experience shifts (this role complements CX).

    Profile:

    • Passionate about climbing and the climbing community;
    • Problem solves and makes decisions in a timely manner; develops new and creative solutions;
    • Productive in an individual and collaborative environment, while thinking creatively – comfortable with bringing new ideas to the team;
    • Receptive to feedback and implements actions with the direction and guidance of Events & Community Programs Manager;
    • Detail-oriented and exceptionally organized with strong planning abilities;
    • Motivated and goal-orientated;
    • Flexible and able to adapt to change;
    • Ability to work in a fast-paced environment;
    • Functions at a high level in stressful situations;
    • Provides a relatable and friendly tone through all communication channels;
    • Strong interpersonal and communication skills – written and verbally.

    Industry Experience:

    • Experience in event organizing and/or project management;
    • Excellent customer-facing experience and skills;
    • Proficiency in Rock Gym Pro (RGP) and G-Suite;
    • Understanding of key marketing and brand strategies;
    • Knowledge of social media platforms (Instagram, YouTube, Facebook);
    • Knowledge of MailChimp and WordPress a plus;
    • Skills in HTML, photography, videography, and digital design a plus;
    • Must have a valid drivers license, reliable transportation, and ability to travel between multiple gym locations when necessary;
    • Able to lift 40 pounds;
    • Food handling.

    Time Commitment:

    • 6-8 office hours/week;*
    • 2-16 hours/ month for Community Events;
    • Must be available some weekends and weekday evenings for events;
    • Attend Monthly Community Coordinator planning meeting;
    • Must have reliable transportation and be willing to travel between gym locations.

    *Hours will vary depending on when community events are planned; some tasks may overlap CX hours and can be done during CX shifts (Ex. Social Media)

    To apply for this job please visit www.paycomonline.net.

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