Website Sender One Climbing
sendwithus
Overview:
A Community Coordinator is someone who is passionate about organizing and executing events, and building a stronger & more diverse community at Sender One. A Community Coordinator embodies the Sender One core values, is proactive, self-motivated, solution driven, and delivers outstanding customer experiences to guests, members, brand partners, and collaborators.
Responsibilities:
- Plan and facilitate gym community events that align with the Events & Programs Yearly Calendar;
- Manage the Sender One gym specific social media channel(s);This responsibility will require you to use your cell phone. You will be reimbursed a set cell phone usage credit each paycheck;
- Maintain the brand image within the gym, including ensuring promotional material is up to date and well presented around the gym;
- Coordinate with Events & Community Programs Manager and all gym departments to ensure clear cross-department communication;
- Collaborate with Community Programs Manager & Gym Manager on community events and community program initiatives;
- Act as Bouldering League Commissioner;
- Submit Marketing requests and create community event creatives;
- Promote and enhance company reputation by providing a professional and effective work ethic;
- Represent Sender One at local outreach events, community events, or large scale in-house events;
- Perform a range of administrative support duties through Rock Gym Pro (RGP), G-Suite, WordPress, and Canva;
- Work Customer Experience shifts (this role complements CX).
Profile:
- Passionate about climbing and the climbing community;
- Problem solves and makes decisions in a timely manner; develops new and creative solutions;
- Productive in an individual and collaborative environment, while thinking creatively – comfortable with bringing new ideas to the team;
- Receptive to feedback and implements actions with the direction and guidance of Events & Community Programs Manager;
- Detail-oriented and exceptionally organized with strong planning abilities;
- Motivated and goal-orientated;
- Flexible and able to adapt to change;
- Ability to work in a fast-paced environment;
- Functions at a high level in stressful situations;
- Provides a relatable and friendly tone through all communication channels;
- Strong interpersonal and communication skills – written and verbally.
Industry Experience:
- Experience in event organizing and/or project management;
- Excellent customer-facing experience and skills;
- Proficiency in Rock Gym Pro (RGP) and G-Suite;
- Understanding of key marketing and brand strategies;
- Knowledge of social media platforms (Instagram, YouTube, Facebook);
- Knowledge of MailChimp and WordPress a plus;
- Skills in HTML, photography, videography, and digital design a plus;
- Must have a valid drivers license, reliable transportation, and ability to travel between multiple gym locations when necessary;
- Able to lift 40 pounds;
- Food handling.
Time Commitment:
- 6-8 office hours/week;*
- 2-16 hours/ month for Community Events;
- Must be available some weekends and weekday evenings for events;
- Attend Monthly Community Coordinator planning meeting;
- Must have reliable transportation and be willing to travel between gym locations.
*Hours will vary depending on when community events are planned; some tasks may overlap CX hours and can be done during CX shifts (Ex. Social Media)
To apply for this job please visit www.paycomonline.net.