Manage Customer Experience with Mesa Rim – Climbing Jobs Weekly 2023 September 14

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mesa rim header image

CBJ hosts the most active job board for climbing businesses and organizations. Below are the latest posts from this past week…


Customer Experience Manager

Mesa Rim
Austin, TX

“As the Customer Experience Manager, you are a leader and customer service expert who is passionate about delivering remarkable experiences for the community. You oversee customer-facing (front-end) operations for your site, ensuring customer service standards are upheld at all times. You demonstrate professionalism and harness your skills and experience to guide, inspire, and develop your team members to be their very best in support of the shared vision. You are assertive, composed, self-motivated, personable, and enjoy building relationships with the community. As the Customer Experience Manager, you exemplify our core values and positively represent Mesa Rim.”



Definition of a Cognitive Interview and Tips for Acing One
By Glassdoor Team

“A cognitive interview is a type of interview in which the interviewer asks questions regarding a specific event. The interviewer is focused primarily on the candidate’s ability to recall memories, as well as provide insights into each one. An interviewer will often draw on each of their senses to accurately remember details related to the event.”

Read the full article here


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FT = full time
PT = part time

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